Professional Summary
Property Manager with over 6 years of experience overseeing residential and commercial portfolios across Hamburg. Specialises in leasing optimisation, tenant relations, and budget management. Recognised for improving occupancy rates and streamlining maintenance operations.
Skills
- Communication
- Customer Service
- Marketing
- Budgeting
- Leasing
- Vendor Management
- Property Inspections
Experience
Property Manager — Groundfloor24
- Increased occupancy from 85% to 95% within 12 months through targeted marketing campaigns and community events.
- Reduced maintenance response times by 40% by implementing a digital ticketing system for tenant requests.
- Negotiated vendor contracts that lowered landscaping and cleaning costs by 20% without sacrificing service quality.
- Conduct quarterly budget reviews with ownership to ensure leasing and maintenance expenses remain on target.
- Develop and host tenant retention initiatives that improve satisfaction scores by 15% annually.
Property Administrator — Foresight Recruitment Group
- Coordinated leasing activities for a 600-unit portfolio, maintaining DOC rates above 92% through proactive outreach.
- Streamlined accounting handoffs by digitising lease files and reconciling tenant collections weekly.
- Executed vendor bids for cleaning and security that saved the portfolio €40,000 annually while maintaining standards.
- Conducted annual property inspections and prepared reports that kept ownership apprised of capital needs.
- Organised tenant appreciation events that bolstered community goodwill and reduced turnover.
Property Manager — AMR Group
- Managed a mixed-use portfolio of 400 residential units and 20,000 square feet of retail, achieving 98% occupancy.
- Launched digital leasing tours that increased qualified leads by 30% and shortened vacancy cycles.
- Developed strong relationships with local business owners, resulting in early renewals and cross-promotion opportunities.
- Increased property visibility by 50% through social media campaigns and partnerships with relocation services.
- Implemented an online rent payment system that improved collection times and reduced cheque processing work.
Education
B.A. Liberal Arts
University of Michigan
Certifications
- Certified Property Manager (CPM)
- Real Estate Management Certification (REM)