Professional Summary
Key Account Manager with 7+ years driving strategic growth in B2B tech accounts. Specialises in pipeline development, cross-functional leadership, and stakeholder engagement. Exceeded €3M quota at FINMAS while expanding territory from 12 to 22 enterprise accounts.
Skills
- Marketing
- Logistics
- Communication
- Account Management
- CRM
- Supply Chain
- Leadership
- Problem Solving
- Excel
- Stakeholder Management
- Forecasting
- .Net
- Negotiation
- Strategic Planning
- Customer Engagement
Experience
Key Account Manager — FINMAS GmbH
- Exceeded €3M annual quota by 118% through territory expansion and deeper enterprise engagement.
- Shortened sales cycle by 25% via customised value demos and executive sponsorship programmes.
- Grew account base from 12 to 22 strategic clients while maintaining 95% renewal rate.
- Partnered with marketing to launch ABM campaigns that generated €750K in new pipeline.
- Mentored junior account managers on consultative selling techniques and forecasting.
- Created quarterly business reviews that surfaced upsell opportunities worth €600K.
Account Manager — Lieferando
- Managed 40+ restaurant partnerships with combined annual GMV of €5M, hitting 105% of revenue targets.
- Launched onboarding playbooks that reduced new partner time-to-live by 30 days.
- Conduced monthly performance reviews that surfaced actionable insights for account growth.
- Coordinated cross-functional teams to resolve fulfilment issues and protect client NPS at 88+.
- Developed territory mapping tools that improved prospecting efficiency by 40%.
Key Account Manager — fio systems ag
- Closed €1.2M in new business while managing a €4M existing client portfolio with 92% retention.
- Implemented account planning frameworks that identified €400K in upsell potential.
- Championed customer feedback loops that informed product roadmap and reduced churn.
- Presented quarterly forecasts to executive leadership, aligning revenue expectations with pipeline realities.
- Collaborated with marketing to produce lead-nurture content that increased MQL conversion by 50%.
Education
B.A. Business Administration
University of Michigan
Certifications
- Certified Key Account Manager
- Salesforce Certified Administrator
Languages
English, German