Professional Summary
Senior Product Manager with seven years of experience leading data-driven product strategies for SaaS sales platforms. Specializes in converting customer insights into revenue growth, shortening sales cycles through automation, and aligning go-to-market teams around measurable objectives. Recognized for building high-velocity sales pipelines and collaborating effectively across engineering, marketing, and customer success.
Skills
- Sales Enablement
- Forecasting
- Go-To-Market Strategy
- Customer Insights
- Agile
- Leadership
- Jira
- Excel
- SQL
- Machine Learning
Experience
Senior Product Manager — Agoda
- Increased booking conversion by 15% through experimentation-driven pricing optimisation.
- Launched self-service analytics dashboards that reduced sales support queries by 40%.
- Partnered with marketing to run ABM programmes that lifted enterprise pipeline 25%.
- Drove quarterly planning rituals across product, engineering, and go-to-market teams.
- Mentored junior PMs on agile practices and data storytelling.
Product Analyst — Roku, Inc.
- Developed cohort models that informed retention initiatives boosting subscriber NRR to 110%.
- Automated reporting pipelines that saved marketing $200K annually in agency fees.
- Collaborated with sales ops to design territory plans based on viewership analytics.
- Presented findings to executive leadership, translating data into actionable strategy.
- Championed privacy-compliant data practices in analytics workflows.
Senior Product Manager — Amazon
- Launched Prime Now's inventory optimisation tool, reducing fulfilment costs by 12%.
- Spearheaded customer journey mapping that surfaced friction points impacting conversion.
- Negotiated cross-functional SLAs that aligned engineering delivery with marketing campaigns.
- Mentored a team of three PMs, fostering a culture of experimentation and metrics ownership.
- Partnered with Alexa product leads to integrate voice commerce capabilities.
Education
B.A. Business Administration
Purdue University
Certifications
- Certified Scrum Product Owner (CSPO)
- Professional Certified Marketer (PCM)