Professional Summary
Sales Associate with 1 year of experience in high-volume retail environments, focusing on customer engagement and loyalty. Achieved 125% of sales quota by building repeat customer relationships and utilising CRM tools effectively. Passionate about creating positive shopping experiences that drive revenue.
Skills
- CRM
- Communication
- Customer Service
- Sales Analytics
- Team Collaboration
Experience
Sales Associate — UAbility
- Exceeded sales quota by 25% during holiday season through tailored customer interactions.
- Leveraged CRM to maintain detailed profiles on 200+ repeat customers, driving loyalty programme signups.
- Collaborated with merchandising team to set up promotional displays that increased foot traffic 15%.
- Trained new associates on POS systems and customer engagement best practices.
- Won 'Employee of the Month' twice for outstanding customer feedback scores and sales performance.
Education
High School Diploma
Greenwood Academy
Certifications
- Certified Sales Professional (CSP)
- Customer Service Excellence Certification
Languages
English