Jordan A.
Senior Quality Assurance Engineer
jordan.a@email.com | (555) 000-0000 | Hyderabad
Professional Summary
Senior Quality Assurance Engineer with 8 years of experience delivering robust testing frameworks and reducing defect rates in SaaS environments. Specialises in automation pipeline design, cross-functional collaboration, and compliance with industry standards. Passionate about mentoring junior QA talent while ensuring systems meet reliability and safety benchmarks.
Skills
  • Ci/Cd
  • Python
  • Communication
  • Agile
  • Jira
  • Typescript
  • GO
  • Java
  • Jenkins
  • Linux
  • GIT
  • Scrum
  • Test Automation
  • Team Leadership
  • Regulatory Compliance
Experience
Senior Quality Assurance Engineer — ACL Digital
Bengaluru | Jan 2021 – Present
  • Designed and oversaw automation frameworks using Selenium and Cypress, reducing regression cycle time by 45%.
  • Mentored a team of five QA engineers, cultivating automation proficiency and improving defect discovery rates 30%.
  • Collaborated with DevSecOps to ensure pipelines met PCI compliance requirements without slowing delivery.
  • Conducted root cause analysis on production incidents, leading to process changes that cut critical defects 60%.
  • Championed BDD adoption across squads, aligning acceptance criteria with customer outcomes and reducing rework.
Quality Assurance Engineer — Arcserve
Hyderabad | Jan 2018 – Dec 2021
  • Implemented automated smoke and performance tests using JMeter and TestNG, identifying bottlenecks before release.
  • Facilitated cross-functional workshops to map user journeys, ensuring test cases covered mission-critical scenarios.
  • Optimised defect triage process in Jira, improving resolution velocity for high-severity issues by 25%.
  • Standardised testing documentation, increasing onboarding velocity for new QA team members by two weeks.
  • Partnered with customer support to surface feedback loops, closing the quality feedback gap with production users.
Senior Quality Assurance Engineer — Prospecta Software
Bengaluru | Jan 2015 – Dec 2018
  • Coordinated automated testing rollout across three product lines, decreasing go-to-market delays by 35%.
  • Developed API test suites in Postman and RestAssured, raising service contract adherence across teams.
  • Led compliance audits for GDPR-readiness, documenting data handling practices and supporting legal requirements.
  • Enhanced exploratory testing playbooks, empowering QA to catch edge cases missed in scripted scenarios.
  • Spearheaded QA community of practice, sharing best practices that elevated testing standards company-wide.
Education
M.S. Engineering
Stanford University
Stanford, CA | Graduated 2011
Certifications
  • Certified ScrumMaster (CSM)
  • ISTQB Certified Tester - Advanced Level
Languages
English, Telugu