Professional Summary
Ai Prompt & Policy Specialist with 3 years' experience shaping AI governance frameworks and writing human-readable prompts that drive production outcomes. Previously a systems analyst delivering enterprise-grade automations, I combine technical fluency with policy acumen to align AI capabilities with ethical standards. Currently steering prompt engineering guidelines and cross-functional knowledge-sharing at Turing.
Skills
- SQL
- Communication
- Prompt Engineering
- AI Governance
- Data Ethics
Experience
Ai Prompt & Policy Specialist — Turing
- Designed prompt-testing frameworks that improved generation accuracy by 27% while maintaining ethical guardrails.
- Facilitated workshops pairing engineers with policy stakeholders to surface decision-critical AI assumptions.
- Authored internal guidelines on prompt stewardship and bias mitigation adopted across product squads.
- Analyzed usage telemetry to inform prompt iteration cycles, increasing candidate relevance without sacrificing diversity.
- Spearheaded cross-team retrospectives on prompt failures, codifying learnings into safe experimentation policies.
Systems Analyst — Thoughtworks
- Automated release pipelines for 5 microservices, reducing deployment time from 2 hours to under 15 minutes.
- Partnered with cross-functional teams to map customer journeys and surface automation opportunities, increasing NPS by 12 points.
- Introduced observability best practices that cut incident response times by 40% and improved uptime SLAs.
- Coached junior analysts on pairing system design with ethical considerations, fostering a responsible automation mindset.
- Presented automation ROI findings to C-suite quarterly, securing ongoing investment in cloud-native transformation.
Education
B.S. Software Engineering
University of Toronto
Certifications
- Certified Ethical Emerging Technologies Practitioner
- Data Science & AI Ethics Microcredential